Last Updated: May 3, 2026
We’d love to hear from you!
Whether you have a question about your electricity bill calculation, a suggestion for a new state tariff, feedback on the tool, or just want to say hello — we’re here to help.
Electricity Bill Calculator is a small, independent project run by a team of engineers and energy enthusiasts in India. We personally read and respond to every message.
How to Reach Us
Primary Contact
Email: contact@electricitybillcalculator.in
- We usually reply within 24–48 business hours (Monday to Friday).
- Please include as much detail as possible (e.g., which state/board, screenshot of any issue, or the exact feature you’re referring to) so we can help you faster.
Note: We do not have a phone number, live chat, or contact form at this time. All communication is handled securely via email to keep your data private and minimize unnecessary collection.
What You Can Contact Us For
- Technical support or bugs in the calculator
- Feedback or suggestions to improve the tool
- Request to add a new electricity board / state tariff
- Report outdated tariff rates (we update them regularly)
- Questions about how a particular bill component is calculated
- Privacy or data-related queries (including DPDP rights)
- Business or collaboration inquiries
All electricity bill calculations remain 100% client-side — we never see or store your units, meter readings, or personal consumption data.
Grievance Redressal (DPDP Act Compliance)
As required under India’s Digital Personal Data Protection Act, 2023:
Email: contact@electricitybillcalculator.in
You can reach the Grievance Officer for any complaint related to data processing, cookies, or your privacy rights. We are committed to resolving grievances within 30 days (or sooner where required by law).
Response Time & Expectations
| Type of Query | Typical Response Time |
|---|---|
| General questions / feedback | 24–48 business hours |
| Technical bug reports | 24–72 business hours |
| Tariff update requests | 48–96 business hours |
| Privacy / DPDP rights requests | Within 30 days (legal maximum) |
We appreciate your patience — we’re a small team working hard to keep the calculator accurate and free for everyone.
Other Important Links
Thank you for using Electricity Bill Calculator. Your feedback helps us make the tool better for millions of Indian consumers.